Refund and Returns Policy
We Want You to Love Your Purchase
If your order doesn’t meet your expectations, please review our return and refund guidelines below.
1. Return Eligibility
- Requests for returns must be made within 30 days of delivery.
- Items must be unused, undamaged, and in their original packaging.
- Sale and clearance items are not eligible for returns.
2. Refund Process
- Refunds are processed after we receive and inspect the returned item.
- Once approved, refunds will be issued within 5-10 business days.
- The refund will be credited to the original payment method used for the purchase.
3. Damaged or Incorrect Items
- If you receive a defective or incorrect item, please contact us at [email protected] with photos of the issue.
- We will arrange for a replacement or offer a full refund at no additional cost.
4. Return Shipping
- Return shipping costs are the customer’s responsibility, except for defective items.
- We recommend using a trackable shipping service, as we cannot be held responsible for lost returns.
5. Exchanges
- At this time, we do not offer direct exchanges. If you need a different item, please return your purchase and place a new order.
For any return inquiries, feel free to reach out at [email protected].